Carlos Pérez

Multi-talented Marketing & Product leadership offering 13 years of experience in field. Looking to apply strong customer relations, promotional planning and sales support expertise to challenging new role. Bilingual fluency in English and French – Native language Spanish.

More than 24 years of experience in the financial services with one of the largest Bank in Colombia.

• Product leadership under the role of Product Owner in the creation of new products and MVP.
• Define the Roadmap and backlog for the product of remittance, loans, accounts for the Colombians abroad.
• Assurance of the operation and improvements of the Product with the Technology areas.
• Determine the potential market for the product.
• Train the different areas of the organization in the product.
• Transform and innovate to improve the customer experience.
• Ensure the output of new products with the areas of development, security architecture, compliance, functional, processes and commercial areas of the organization.
• Establish business alliances for product growth analyzing pricing, technological connection and Due Diligence.
• Identify the perception of customers about the products and services of the different channels, through research contracted with third parties or the use of tools provided by the Bank.
• Prepare the marketing and commercial plan, seeking the positioning of the product portfolio and monitoring.
• Propose the definition and implementation with the process and technology areas about new policies and procedures, changes and new developments in the applications and information systems associated with the products as well as needs for attention to incidents and development of MVP.

• Calculated expenses and overhead to remain profitable and competitive.

• Bachelor's Degree in Marketing and Advertising

• Associate Degree in Communication Management

• Diploma in Customer Experience 

• Diploma in Power BI to Take Decision's

• Diploma in Service Blue Print