Caroline González
Executive Sales Representative Customer Service | Sales | Customer Retention
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Sobre mí
Results-driven Customer Service and Sales Professional with proven experience in customer support, sales, and customer retention within BPO environments. Skilled at building strong customer relationships, identifying client needs, and delivering tailored solutions that drive satisfaction and business growth. Proactive, adaptable, and highly organized, with excellent communication, problem-solving, and teamwork skills.
Advanced
English proficiency (C1) and a strong commitment to achieving performance goals and delivering outstanding customer experiences.
Experiencia
Executive Sales Representative – Metro by T-Mobile at GROUPCOS (2025-08 – Present)
Executive Sales Representative at O'Connor Colombia (2023-09 – 2024-06)
Customer Service Representative at Sutherland (2021-05 – 2024-06)
Educación
High School Diploma – Colegio Mayor José Celestino Mutis
College Studies – Universidad del Bosque
College Studies – Universidad Manuela Beltrán
