Catalina Alvarez

I am a highly committed professional with extensive experience in team leadership, project organization and fostering team well-being. With a strong background in various industries, I have developed key skills that allow me to optimize team performance and achieve exceptional results in dynamic and challenging environments.

1. [August 23 rd 2018] – [July 9 th 2019] [Enigma campaign] • [Teleperformance] • [Bogotá D.C.] [Customer service and technical support advisor. Phone] 
2. [August 31 rd 2019] – [August 26 th 2020] [Shoes.com] • [KM2 Solutions] • [Bogotá D.C.] [Customer service and technical support advisor. Phone, mail, and chat] 
3. [November 3 rd 2020] – [July 14 th 2023] [Capital One] • [Concentrix] • [Bogotá D.C.] [Quality Supervisor: People management and project organization. ]

1. [La Concordia], [Bogotá D.C, 2010] • [High school degree.] 
2. [Colpatria], [Bogotá D.C, 2015] • [health worker: First assistance] 
3. [Ecci University], [Bogotá D.C, 2016] • [Modern languages degree. five semesters.]