Cesar Muñoz

English Teacher with +8 years of experience exhibiting strong leadership skills in the development of students (individual and groups) on top of knowledge required by BPO companies , immense ability to support peers to improve the quality of the results, constantly looking for growing opportunities to enrich professional career. Social media content creator. Entrepreneur and project owner

6 años en la industria BPO donde he tenido la oportunidad de desempeñar diferentes roles, y aportar al desempeño de cada una, líder en la parte de entrenamiento para desarrollar planes de mejora, actualización de contenido, KPIa improvemen, sesiones de coaching para entregar feedback y diseñar herramientas

-Bachelor degree in English Education

-Major in pedagogy and university teaching