Customer Service Agent
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Efective person on duty, respectful with clients and colleagues. I do have fast reaction in pressure situations and flexibility to apply different methods to solve problems. Engaged with active listening and following instuctions. I enjoy learning skills and improving the ones I already have. I approach each customer interaction with empathy and patience, ensuring customers feel heard and valued, even in challenging situations.
ABACO – Asociación de Banco de Alimentos de
21/02/2017 - 30/05/2017
Communication agent providing different graphic resources to aid the providing information to different areas in company.
16/03/2022 - 01/01/2023
Support agent providing solutions to several concerns to customers about using a multinational platform
Tec. Comunicación Gráfica
Corporación Universitaria Minuto de Dios
Bogotá D.C 2014- 2018
Bogotá D.C 2019-2021, 2023.
