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Daniel Pobojewski

Daniel Pobojewski

Customer Service Agent

Talento
Medellín, MedellínMiembro desde 20 de julio de 2023
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Sobre mí

More than 2 years of experience in a customer service position.

Skilled negotiator; processes transactions accurately, efficiently, and consistently meets sales targets.

Excellent communication and interpersonal skills; demonstrated ability in excelling customer's expectations and building relationships.

A mature, dependable individual who can complete tasks independently and as part of a team.

Highly adaptable and a quick learner; adapts well in sales and customer service environments, positive attitude, and willingness to learn new things.

Proficient with computers, internet, and email.

Experiencia

Sekure Merchant Solutions - Lead Representative

September 2022 - March 2023

  • Lead generation.
  • Consistently achieved daily sales targets.
  • Cold Calling, two to three hundred businesses daily.
  • Follow-up with leads.
  • Validated lead profiles.
  • Exceptional negotiation and communication skills
  • Punctual, professional, and very organized.
Bendix Foreign Exchange - Customer Service Agent

February 2017 - December 2020

  • Inbound and outbound calling

    Communicate with customers through various channels. 

  • Processing orders, forms, applications, and requests.
  • Store records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Assisted manager with assigned tasks to help prepare the team.
  • Train and mentor other customer service reps.

Educación

NACPT Pharma College

2019 - 2020

Valoraciones

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