Daniel Pobojewski

More than 2 years of experience in a customer service position.

Skilled negotiator; processes transactions accurately, efficiently, and consistently meets sales targets.

Excellent communication and interpersonal skills; demonstrated ability in excelling customer's expectations and building relationships.

A mature, dependable individual who can complete tasks independently and as part of a team.

Highly adaptable and a quick learner; adapts well in sales and customer service environments, positive attitude, and willingness to learn new things.

Proficient with computers, internet, and email.

Sekure Merchant Solutions - Lead Representative

September 2022 - March 2023

• Lead generation.
• Consistently achieved daily sales targets.
• Cold Calling, two to three hundred businesses daily.
• Follow-up with leads.
• Validated lead profiles.
• Exceptional negotiation and communication skills
• Punctual, professional, and very organized.

Bendix Foreign Exchange - Customer Service Agent

February 2017 - December 2020

• Inbound and outbound calling

  Communicate with customers through various channels. 

• Processing orders, forms, applications, and requests.
• Store records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Assisted manager with assigned tasks to help prepare the team.
• Train and mentor other customer service reps.

NACPT Pharma College

2019 - 2020