Daniela Gamboa
Customer-focused , bringing joy and excellence to every interaction.
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Sobre mí
Financial Administration professional with experience in customer service, sales, commercial support, and bilingual communication (Spanish–English). Strong verbal and written communication skills, active listening, and the ability to interpret and convey information accurately and empathetically. Highly organized and detail-oriented, with skills aligned to virtual administrative support and remote work environments.
Experiencia
Real Estate Sales Executive at Rentabien S.A.S (2024-01 – Present)
Real Estate Sales Executive providing personalized assistance to national and international clients with full customer journey management.
- Provided personalized assistance to national and international clients.
- Managed the full customer journey, from initial contact to post-sale support.
- Conducted follow-ups, handled objections, and built strong client relationships.
Marketing Director at H-TEX S.A.S (2022-01 – 2024-12)
Marketing Director delivering bilingual customer service and managing marketing relationships with CRM systems.
- Delivered customer service in both Spanish and English.
- Managed marketing relationships (Marketing Relationship Management).
- Coordinated administrative tasks, order tracking, and CRM management.
Administrative Assistant at Piscishop Pro S.A.S (2021-01 – 2022-12)
Administrative Assistant handling customer service, billing, and accounts receivable operations.
- Handled customer service, billing, and accounts receivable collection.
- Improved CRM systems and optimized administrative processes.
Educación
Bachelor's Degree in Financial Administration – Universidad de Santander (2016-01 – 2021-12)
Diploma in Social Media and Marketing – Orana Business College, Australia (2023-01 – 2023-12)
