Destiny Brown

Motivated customer service and sales professional with experience in management, team leadership, customer relations, and administrative support. Skilled in sales, cash handling, scheduling, inventory organization, and resolving customer concerns. Strong ability to multitask in fast-paced environments while maintaining excellent communication skills.

Customer Service Representative - Stark Exterminators

(2023-08)

• Handle inbound and outbound customer calls while providing professional customer support.
• Schedule services, manage customer accounts, and process payments accurately.
• Assist with sales by recommending service plans and upselling additional services to customers.
• Maintain strong customer relationships and resolve customer concerns quickly.
• Support office management tasks including data entry, account organization, and reporting.

Customer Service Representative / Key Holder - Kidiverse

(2022-10 - 2023-08)

• Opened and closed the facility while managing daily operations and customer service.
• Handled receptionist duties, scheduling, party hosting, and data entry.
• Managed snack bar sales and assisted customers throughout the facility.
• Maintained a clean, safe, and organized environment for guests and staff.
• Assisted with event setup, decorations, and customer satisfaction during parties.

Bartender - Brewlando

(2022-07 - 2022-10)

• Provided excellent customer service in a fast-paced environment.
• Prepared and served beverages while accurately handling cash transactions.
• Maintained cleanliness of the bar area and completed nightly closing procedures.
• Built positive relationships with customers to encourage repeat business.

Department Manager / Scanner - Pricechopper Wristbands

(2019-08 - 2022-10)

• Managed daily department operations and supervised workflow to maintain productivity.
• Performed quality checks on scanned documents and corrected equipment issues when necessary.
• Organized files, processed incoming orders, and maintained accurate digital records.
• Provided customer service and communicated with vendors regarding order processing.
• Assisted with staff support, inventory organization, and maintaining company standards.

Daycare Assistant - Top Kids Academy

(2020-02 - 2020-05)

• Monitored and supervised children in a safe and positive environment.
• Assisted teachers with classroom activities and daily organization.
• Built strong relationships with children, parents, and guardians.

Aloma High School (2018)