Érika Benjumea

Project Manager and Strategic Communicator with over 10 years of experience coordinating projects and cross-functional teams across corporate, public, and institutional environments. Skilled at bringing structure to complex initiatives — managing budgets, tracking KPIs, mitigating operational risks, and translating requirements into clear, actionable deliverables. A Master's degree in Latin American Cultural Studies (Cum Laude) supports strong critical thinking, adaptability, and change-management skills.

Intermediate

English (B1). Seeking a remote Project Manager or Operations Coordinator role, bringing structure, process optimization, and transparent communication to a distributed team.

Strategic Communicator / Project Coordinator at Secretaría de Salud – Alcaldía de Medellín (2022-01 – 2023-08)

• Led multi-channel communication campaigns (social media, traditional media, and digital platforms) reaching over 3 million residents, ensuring strict compliance with scope, timelines, and quality standards.
• Managed and supervised creative teams, external vendors, and freelancers for content and audiovisual production, optimizing delivery workflows.
• Coordinated logistics planning and monitoring for local and international mass events, aligning multiple stakeholders.
• Designed the Health Department's institutional communications plan and tracked the department's management KPIs.

Culture and Tourism Lead at Alcaldía de Aguadas, Caldas (2020-01 – 2021-12)

• Led the strategic development of culture and tourism policies for the Department of Education, coordinating sector plans focused on local social and economic development.
• Supervised the design and execution of Cultural Training Schools, optimizing scheduling and extending reach to a community of over 23,000 residents.
• Coordinated co-funded projects with MinCultura and FONTUR for national-scale events, overseeing logistics, press, setup, scheduling, and artistic teams.
• Led flagship local-identity programs (Somos Pasillo, Somos Artesanos, Letras, and Somos Patrimonio Arquitectónico), translating community needs into action plans and promoting heritage preservation.
• Structured post-pandemic recovery strategies for the tourism sector, aligning public and private institutions to reactivate the local commercial and hotel sectors.
• Designed structured local tourist routes, delivering ready-to-implement solutions for tour operators and strengthening the municipality's positioning.
• Provided operational structure and risk mitigation for cross-functional strategic processes within the Department of Education, facilitating decision-making.

People Analyst – Communications and Well-being at Cryogas – Air Products Colombia (2019-06 – 2019-11)

• Designed and executed the internal communications plan and the organization's benefits and well-being program across departments.
• Coordinated corporate events and team-building activities, managing the assigned budget and negotiating with vendors.

Communicator – Edutainment Professional at Fondo de Empleados FEISA (Grupo ISA / Isagen) (2017-09 – 2019-05)

• Designed and executed well-being programs focused on change management and behavior transformation for employees of the ISA Group, Isagen, and affiliates.
• Led the strategic communications plan for the FET–FEISA corporate merger, mitigating organizational climate risks and managing key stakeholder expectations.
• Planned and implemented corporate campaigns and events for multiple organizations within the business group.

Corporate Well-being Specialist at Body Feel S.A.S. (2017-01 – 2017-12)

Project Lead, corporate health and well-being model at Comunideas Colombia (2017-01 – 2017-12)

Director of the "Saludando" Program, health edutainment at Parque de la Vida (Universidad de Antioquia) (2015-01 – 2017-12)

Communicator, tele-education project at Facultad de Medicina UdeA (2015-01 – 2017-12)

Community television production and filmmaking at Oriéntese TV (2011-01 – 2012-12)

Master's Degree in Latin American Cultural Studies – Pontificia Universidad Javeriana (2023-01)

Bachelor's Degree in Social Communication – Universidad de Antioquia (2015-01)

Associate Degree in Television Production – Politécnico Colombiano Jaime Isaza Cadavid (2012-01)

Diploma in Communication and Health – Facultad de Medicina, Universidad de Antioquia (2014-01)

Diploma in Photography and Digital Image Editing – Entrepreneur Education (Australia) (2025-01)

Certificate in General English & Cambridge B2 Preparation – Greenwich College (Australia) (2024-01)