Jonathan Zarama

• Master in Informatics Engineering, Systems Engineer with expertise in Software Engineering,

Customization, configuration and expansion of Microsoft Dynamics CRM, Software development using Microsoft .NET framework (desktop and web applications)

• Experience in software development using the methodologies of PSP (personal software process),

TSP (Team Software Process) and Scrum

• Strong skills in teamwork, leadership, with priority to continue growing as professional, good work management under pressure, fast learning ability, great affinity with challenges and hard work

• Achieved strong experience configuring, customizing and programming in Dynamics CRM 365 to meet client’s specific requirements
• Implemented Sales, Marketing and Customer Services modules for Dynamics CRM 365
• Created technical design solutions based on Microsoft Dynamics CRM 365

• MEI - master’s in informatics engineering, Faculty/College: Universitat Politècnica de Catalunya,

Specialty: communication Sciences

• Bachelor, Specialty: communication Sciences, Software Systems Engineering, Faculty/College:

Universidad ICESI