Juan Esteban Sanchez

I've been working in customer service since 2018, starting as an agent and progressing to team leader, managing teams of 10-12 people, analysing KPIs and meeting daily targets. I've also worked in customer service in Aus

I've been working in customer service since 2018, starting as an agent taking chats on billing issues, sales queries and technical issues that needed to be resolved, and also giving recommendations to customers on how to avoid these issues in the future. I've also worked in the hospitality industry in Australia, interacting with customers around the world to ensure an exceptional experience.

English certification - Advance level by Oxford House School in Sydney.