Kevin Alvarez Cobos

A Junior Cybersecurity Analyst with a strong skill set in safeguarding digital assets and mitigating cyber threats. Possesses a solid foundation in cybersecurity principles, tools, and technologies, coupled with strong analytical and problem-solving skills. Collaborative team player with excellent communication skills, able to liaise effectively with cross-functional teams to address security concerns and ensure compliance with cybersecurity policies and standards.

VCC Analyst at Inchcape DDC (2024-09 – Present)

Real-time monitoring of critical services and incident response

• Real-time monitoring of critical services, incident detection, and escalation.
• Data analysis and reporting to support operational decision-Support continuous improvement of monitoring and response processes.
• Collaborate with technical teams to minimize downtime and ensure SLA compliance.
• Focused on timely alert resolution, enhancing operational visibility, and ensuring business continuity.

Service Desk L1 Support Agent at Inchcape (2023-03 – 2025-04)

Technical support and cybersecurity ticket management

• Responsible for the creation of Knowledge Bases (KBs) to standardize processes and improve the efficiency of the Service Desk area.
• Management of cybersecurity tickets, validating legitimate logins, detecting suspicious software and controlling the execution of unauthorized programs in the company.
• Technical support to end users, resolving first and second level incidents, and managing requests with a focus on quality of service.

Master in Cybersecurity – Fundación Universitaria UNIR Colombia (2025-02)

Systems Engineering – TEINCO | Corporación Tecnológica Industrial Colombiana (2019-02 – 2024-09)