Laura Yepes Arango

Specialist with over 3 years of experience, skilled in performing research to ensure accuracy. A strong team player that effectively maintains working relationships with co-workers, supervisors, and clients. With background in database management, leadership, employee training and the effective application of research in technological companies. Bringing forth experience on working on solutions to improve effectiveness.

Sport Research and Data Entry Administrator

Genius Sports

August 2021 to May 2023

• Database use proficiency and optimization, using automation tools to my advantage to add big amount of data in seconds. This cut the team's workload in more than half, providing more time for other priority one tasks.
• Successfully migrated and upgraded the company's outdated database system to a modern platform, ensuring seamless data transfer and improved accessibility.
• Managed employee training for all new recruits for over one year, resulting in a 95% employee satisfaction rating with the on boarding process. Mentored ten new employees, helping them to achieve their individual and team goals.
• Optimized everyday communication with internal teams, customers and partners by answering their email or instant messaging inquiries in record time, with over 99.98% requests acknowledged in under 3 minutes and 81% handled in the same time frame.

Pontificia Bolivariana University

January 2021 to May 2021

• Updated and managed academic databases to ensure that they were accurate, complete, and up-to-date. Resulting in a 20% increase in efficiency.
• Identified and recruited qualified evaluators for new articles, ensuring that all articles were reviewed by experts in the field, keeping their contact information and expertise updated for future reference.
• Designed and created visually appealing and informative posters to promote new articles. Tracked and analyzed their performance to identify best practices.
• Developed and implemented new strategies for the magazines by analyzing reader feedback to identify areas for improvement.

Universidad Pontificia Bolivariana

Estudios Literarios

2017 - 2021