Leo Vega

Monitored textile production budgets and coordinated purchasing, inventory, and invoicing logistics. Prepared comprehensive financial reports, analyzed product line costs, and supervised team operations.

Financial and Administrative Coordinator at Athens Fabrics (2023-01 – 2025-09)

• Monitored textile production budgets and coordinated purchasing, inventory, and invoicing logistics.
• Prepared comprehensive financial reports, analyzed product line costs, and supervised team operations.

Customer Representative II at Medtronic (2022-05 – 2022-10)

• Resolved customer inquiries regarding medical products, orders, and logistics with high accuracy.
• Managed web-based orders, returns, credits, and quality claims while maintaining precise CRM records.

Bilingual Email and Chat Agent, Cash App at OneLink (2020-12 – 2021-12)

• Verified payments/cash-outs and resolved high-volume user inquiries under strict metrics.

Contractor at District Secretary of Treasury, Government, Bogotá (2020-12 – 2021-02)

• Processed citizen inquiries and generated analytical reports for the Bogotá Solidarity system.

Bilingual Chat Agent, Cox Communications at Sitel (2019-05 – 2020-05)

• Provided technical support and identified account/billing variations due to campaign promotions.
• Evaluated and applied account credits following strict company compliance guidelines.

Bachelor’s Degree in Business Administration – Universidad Francisco de Paula Santander (2008)