Nanita Nn
Academic student with formal experience in sales, customer service, collections and multitasking management
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Sobre mí
Academic student with formal experience in sales, customer service, collections and multitasking management. I characterize myself for being persevering and persuasive when communicating with people. I have skills such as easy of learning, organization, dedication and commitment to my work.
Experiencia
CUSTOMER SERVICE, SALES AGENT AND TECHNICAL TEAM MEMBER - CANYON BIKES USA L CONCENTRIX LATAM
(2023-09 - 2026-06)
- CUSTOMER SERVICE ANALYST WITH FUNCTIONS OF ANSWERING CALLS AND HANDLING REQUESTS FROM THE CLIENT. MANAGING ALL TYPES OF CHANNELS SUCH AS CHATS, CALLS AND BACK OFFICE EMAIL SERVICES
CUSTOMER SERVICE AND COLLECTIONS AGENT - SUTHERLAND GLOBAL SERVICES
(2022-04 - 2023-07)
- CUSTOMER SERVICE ANALYST WITH FUNCTIONS OF ANSWERING CALLS AND HANDLING REQUESTS FROM THE CLIENT.
- TOOL MANAGEMENT AND MONEY COLLECTION
CUSTOMER SERVICE AND COLLECTIONS AGENT - CONTINUUM GLOBAL SOLUTIONS CUSTOMER HELPLINE COLOMBIA
(2019-11 - 2022-04)
- CUSTOMER SERVICE ANALYST WITH FUNCTIONS OF ANSWERING CALLS AND HANDLING REQUESTS FROM THE CLIENT.
SALES ASSOCIATE - NALSANI SAS BOGOTA
(2017-02 - 2017-03)
- SALES AND MONEY COLLECTION
SALES ASSOCIATE - TOTTO COMPANY BOGOTA
(2015-08 - 2016-03)
- SALES AND MONEY COLLECTION
SALES ASSOCIATE - BODEGA LAS DELICIAS, BOGOTÁ
(2015-08 - 2016-03)
- SALES AND MONEY COLLECTION
Educación
COMMUNICATION AND JOURNALISM - CENTRAL UNIVERSITY (2016)
BUSINESS ENTREPRENEURSHIP COURSE - SENA (2013)
MANAGEMENT OF PERSONAL FINANCES - SENA (2013)
HIGH SCHOOL GRADUATE - COLEGIO MIXTO CIUDADANOS DEL FUTURO (2013)
