Modern Languages professional
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I am able to solve problems effectively, work under pressure and manage very well the circumstances that are presented in work environment. Also, I am a dynamic person who has empathy, emotional intelligence, ability to communicate ideas concisely, good performance when creating strategies and good attitude when working in a team
Position: Bilingual agent, call center In charge of answering calls and chats, providing the corresponding information about online orders, their status, making refunds to the customers, database management and solving problems with the campaign's online platform.
Providing information about facilities, programs and other services, following up special events and ordering respective amenities, addressing and escalating customer complaints.
