Nataly Velasquez

Experience in English teaching, online and in-classroom, Customer Service, and Administrative support. Speak 5 languages and have a comprehensive skillset that helps me adapt to the needs of the work environment.

• EXECUTIVE BUSINESS PARTNER. SEAPHIA - CATAWBA DIGITAL ECONOMIC ZONE. August 2021 - present. 
• BOOKING AND CUSTOMER EXPERIENCE ASSISTANT (ENG-FR). TURO CANADA. February - August 2021. 
• CONSUMER ADVOCATE (ENG-FR). BLUE DIAMOND CALIFORNIA. October 2020 - February 2021. 
• ENGLISH TEACHER. BERLITZ VIRTUAL CLASSROOM. July 2020- October 2020 
• FINANCIAL CUSTOMER SERVICE (ENG). CANADA BANKING. SCOTIABANK. Sept 2019- May 2020. 
• MEDICAL INTERERPRET (ENG). LANGUAGE LINE SOLUTIONS. TELEPERFORMANCE. Dec 2018- Sept 2019. 
• LINKED OUTBOUND SPECIALIST (ENG). LEAD GENERATION. PROSPECT HUNTER, LLC. Nov 2017- Dec 2018. 
• ENGLISH TUTOR. I TUTOR GROUP, TAIWAN. TUTOR ABC. May 2016 – Aug 2017.
• COMMERCIAL COUNSELOR. WINSTON SALEM, MEDELLIN. 2015 
• INTERNATIONAL PROJECT COORDINATOR. COLOMBIAN CHINESE CHAMBER OF COMMERCE. 2014. 
• Freelance SOCIAL MEDIA MANAGER. MR WAFER. Since 2013. 
• CUSTOMER SERVICE & TECH SUPPORT REPRESENTATIVE. AT&T; U.S. GOVERNMENT AGENCY. 2011.

HUBSPOT. SOCIAL MEDIA CERTIFICATION. 2017-2018 (RENOVATING)

SENA. GENERAL CONCEPTS OF THE BPO INDUSTRY ADMINISTRATION. 2013.

OUR LADY OF ROSARIO UNIVERSITY. INTERNATIONAL AFFAIRS. 2012. Best Academic Merit Scholarship.

EL TIEMPO. CODIGO DE ACCESO. 2006. DIRECTOR OF SCHOOL PRESS. 3 years. In charge of content management, edition and publishing