Modern Languages graduate with strong English skills and experience in customer service
Modern Languages graduate with strong English skills and experience in customer service. I'm passionate about translation and cultural exchange, recognized for my effective communication, empathy, and attention to detail. I strive to deliver high-quality results in every professional context.
(2025-06)
Healthcare Appointment Coordinator with experience in customer service, patient scheduling, and billing support for a U.S.-based hospital. Focused on coordinating medical appointments efficiently while assisting patients with appointment-related inquiries, insurance verification, and billing concerns through clear communication and attentive service. Known for strong organizational skills, empathy, and attention to detail.
Committed to maintaining accuracy in scheduling, supporting billing processes, and contributing to a positive patient experience.
(2023-06 - 2025-06)
Travel Agent with experience in customer service, billing, and financial processes, including handling refunds, account adjustments, payment verification, and invoice-related inquiries. Passionate about helping clients plan and enjoy exceptional travel experiences while ensuring accuracy, compliance, and efficiency in every transaction. Recognized for strong communication skills, empathy, attention to detail, and problem-solving abilities.
Organized, responsible, and committed to delivering high-quality service, accurate billing support, and customer satisfaction.
(2022-05 - 2022-08)
Delivery Coordinator with experience in customer service and logistics operations. Skilled in coordinating orders, managing schedules, and ensuring timely deliveries. Recognized for strong communication, problem-solving, and attention to detail. Committed to providing efficient and high-quality service in dynamic environments.
Modern Languages - Universidad ECCI (2020 - 2024)
Associate Degree - International Trade - SENA (2017 - 2018)
