Phyllis Meyers

Executive Management, Operations Management, Supervisor, Logistics and Consulting activities. Subject matter expertise in logistics, developing procedures, and documents for various governing agencies, implementing and providing training to employees, and liaison for government agencies, corporations, businesses, and military operations.

Flight Attendant at SPIRIT Airlines

• Ensure safety for all guests and flights
• Answer guest questions
• Create a positive and memorable experience

Unemployed (2022-05 – 2022-07)

Flight Attendant at Republic Airways (2021-08 – 2022-05)

• Ensure safety and well being of customers and crew
• Answer questions regarding seat assignments and location
• Provide and present a professional, approachable, and welcoming experience
• Create a positive experience that customers will always remember
• Assists with luggage as needed or requested

Unemployed (2021-04 – 2021-08)

Supervisor/Tech Support Agent at IQOR/ATT (2020-09 – 2021-03)

• Last step in resolving issues with direct TV services issues
• Issues credits or refunds when required
• Scheduled/Rescheduled service installations

Flight Attendant at PSA Airlines (2015-06 – 2020-08)

• Ensure safety on the flight
• Ensure safety of passengers
• Provide courteous and professional customer service
• Answer passenger questions
• Assist with luggage as needed or requested

Gate Agent at United Airlines (2014-08 – 2014-10)

• Issue boarding passes
• Answer questions regarding flight
• Issue boarding passes for seat upgrades

Customer Service at Air Wisconsin Airlines (2013-04 – 2014-12)

• Provide exceptional customer service
• Assist with boarding
• Issue boarding passes
• Answer questions regarding flight, seat assignments

Technical Support at Nikon Technical Support (2012-07 – 2013-02)

• Facilitated and administered trouble shooting for inbound calls
• Processed credit card payments for services rendered

Customer Service Coordinator at Penske Truck Leasing (2011-09 – 2012-04)

• Administered and conducted daily yard checks
• Assigned work requests to technicians for completion
• Reviewed, researched, updated and verified service orders completion

Operations Manager at Sentinel Offender Services (2011-01 – 2011-02)

• Managed and validated preparation and issuance of warrants
• Coached Probation Officers in the execution of warrants
• Conducted daily staff meetings with Officers regarding schedules and warrants

Assistant General Manager at Travel Centers of America (2009-06 – 2010-08)

• Managed fifteen employees in the performance of their duties
• Assigned work, conducted performance reviews and appraisals
• Recommended employees for awards for outstanding performance on the job

Supervisor/Juvenile Corrections Officer at Department of Defense (2008-08 – 2009-12)

• Managed accountability of youth and Juvenile offenders
• Supervised daily activities of cadets
• Counseled cadets on unacceptable and unacceptable behaviors

Full Time Substitute Teacher at Richmond County Board of Education (2007-07 – 2008-02)

• Conducted classes in various subject from grades 1 thru 12
• Recommended for full time teaching position due to exemplary performance

Senior Noncommissioned Logistician at Fort Meade, MD (2005-07 – 2007-07)

• Deputy Director of Logistics Directorate
• Managed, supervised, advised, counseled evaluated, and directed subordinates in supply and related service occupations
• Assisted Division Directorate in planning, supervision, inspection and development and execution of Directorate policies and procedures
• Advised Commander on personnel matters; TC-AIMS II methodology
• Coordinated and administered support services for unit activities; organized deployment data into mode specific load planning data

Office Manager/Executive Assistant (2002-05 – 2007-11)

• Functioned as liaison for Director, and Deputy Director
• Managed and coordinated office operations and records management
• Managed, coordinated, scheduled, organized and directed travel arrangements
• Prepared proposals submitted from various Divisions
• Facilitated employee background checks, non-disclosure forms and updated policies regarding employee benefits

Sergeant Major at United States Army/Army Reserve (1979-04 – 2007-07)

Twenty-eight plus years leading, managing, supervising and training in Office Management, Operations Management, Human Resources, and Logistics.

• Served as a Military Police Officer and Instructor
• Planned instructional programs for over 300 Military Police candidates

MPA in Justice Administration – Troy State University

B.S. in Management – National-Louis University

A.A.S in Legal Assistant – Commonwealth College