Sofia Báez

I want to join a company where I can use all my knowledge, acquire new ones and grow professionally at the same time. Quick learner, adaptable to change, and committed to delivering high-quality work in both individual and team settings. Seeking a remote position to contribute strong communication, organizational, and problem-solving skills.

Skilled in handling client interactions, managing technical and billing issues, preparing financial reports, and working with tools such as SAP, Quickbooks, Sharepoint and Excel.

Accounting Assistance | AR Intermediate/Associate at UPS Global Business Service (2025-01 – Present)

Accounts Receivable intermediate/associate role managing invoice processing and customer interactions.

• Aged unapplied invoices
• Systematic and manual refunds
• Applying payments
• Running reports
• Resolving cases to customer (Salesforce mailbox)

Technical - Internships | Accounting Assistant at UNE EPM Telecomunicaciones S.A. E.S.P (2024-01 – 2025-01)

Accounting assistant role providing administrative and accounting support with SAP and invoice management.

• Search and review of invoices in different platforms
• Giving administrative and accounting support
• Prepared monthly DANE survey reports and performed account reconciliations
• Processed invoices across multiple platforms and created internal process manuals such as the correct filling of DANE and requirements through the intranet
• Managed SAP entries, monthly accruals, journal entries, and reports for accounts receivable/payable, costs, and expenses

Technician in Accounting Assistance – CESDE (2024-01 – 2025-01)

Technical Assistant in Human Resources Management – Centro de Educación Laboral Sinergia (2023-01 – 2023-12)

High School – I.E. Manuel José Cayzedo (2023-12)