Aaron Murillo Soto

I have extensive experience in customer service, where I effectively handled customer calls, provided follow-up support, and ensured complete customer satisfaction. My strong communication skills allowed me to understand client needs and resolve issues promptly, fostering positive relationships and enhancing customer loyalty. I am committed to delivering exceptional service and continuously improving the customer experience.

Advanced student of Software Engineering at the Universidad Latina, about to complete my diploma and start bachelor's degree. Specialized in office tools and Knowledge of Computers.

Customer Service - Maderas Murillo - Tacacorí, Alajuela

(2023-10 - 2025-01)

• Managed customer inquiries through various communication channels, including phone, social media and email support
• Sales tracking and production of wooden panels and finishes
• Took the initiative in problem resolution, providing proactive follow-up to ensure customer satisfaction
• Maintained constant communication with suppliers to coordinate deliveries and resolve any issues
• Optimized response times and enhanced the customer experience
• Handled multiple tasks and contributed to achievement of team objectives

Computer Aided Design - Align Technology - Belen, Heredia

(2025-01 - 2025-12)

• Worked extensively with computer-aided design tools and specialized software
• Supported patient treatment planning on a daily basis
• Analyzed digital data and designed treatment solutions
• Ensured accuracy and compliance with clinical requirements
• Maintained continuous communication with doctors to clarify treatment objectives
• Provided technical support and addressed case-specific considerations
• Used Microsoft PowerPoint and Excel to organize data, track activities, prepare reports, and support meetings
• Ensured workflow organization, performance monitoring, and presentation of information

Diploma - Software Engineering - Universidad Latina (2024-01 - 2024-12)

Bachelor of Science - Nutrition - Universidad Hispanoamericana (2025-01)

High School Diploma - Liceo Otilio Ulate Blanco (2019-02 - 2023-10)