Abigail Guzman Campos

Mid-level technician and executive for service centers

I am a student pursuing degrees in Business Intelligence and Data Science Engineering. I possess knowledge in technologies, data management, office administration, administrative tasks, and more.

Proficient in the following tools:

Microsoft Office 365 Power BI Tableau

Programming Languages

Python R Linux

Languages

Spanish C2 English B2+

Internship: RMA Support Specialist. Emerson (September 2022- March 2023) :

creating RMA numbers for the return of products , working with credits also on the creation of RMA numbers some of the tools used are : Oracle betsy, Oracle CRM ,Sharepoint , AXIOM (EMERSON), RMA system (EMERSON)

Technical Support Engineer Associate. Akamai (March 2022-May 2022) :

Program were I learned basic concepts about how the internet works , developing a knowledge on DNS, HTTP, HTTPS, troubleshoothing and linux commands

Internship: Numerical Data Analyst. DIPO S.A (October 2021- December 2021) :

Numerical data analyst : I develop a matrix of equivalences using EXCEL via VLOOKUPS , I create the link between the SKU’S this helped the team reducing the time to create the invoice from 3 hours to 15 minutes

Volunteers:

• Official Ambassador at Women In Data Science Costa Rica. Women In data Science Stanford (2023)

Data Science Engineering. LEAD University. San José, Costa Rica.

Business inteligence and information managment. ULACIT. San José, Costa Rica

Technician in Executive for service centers. Colegio Técnico Profesional de San Sebastián, San José, Costa Rica.