Alejandro

Active Systems Engineering student seeking an opportunity to gain professional experience, develop key skills, and contribute positively to a dynamic team. English proficiency (B2+) with strong communication, problem-solving, critical thinking, and teamwork skills. Proactive, responsible, and customer-oriented, with a positive attitude and a strong commitment to continuous learning and professional growth.

Professional Internship at TransUnion (2025-10 – 2025-11)

• Provided first-level on-site technical support to end users, diagnosing and resolving hardware, software, and workstation issues.
• Supported daily IT operations by performing desktop support, hardware installations, equipment maintenance, and basic network connectivity troubleshooting.

Professional Internship at Escuela La Trinidad de Puerto Viejo de Sarapiquí (2024-09 – 2024-09)

• Assisted with administrative tasks.
• Created documents and reports using MS Office (Excel and Word).
• Provided support on MEP applications and electronic platforms.

Bachelor's Degree in Systems Engineering – Universidad Nacional (UNA) (2026)

Technical High School Diploma in Cybersecurity Specialization – Colegio Técnico Profesional de Mercedes Norte (2025)

High School Diploma – Colegio Técnico Profesional de Mercedes Norte (2025)