André Morales

I am a fifth-year Information Systems Engineering student at UNA, with a strong background in leadership and teamwork, demonstrated through active participation in political elections and student government roles. I am proactive, responsible, and a quick learner, with a proven ability to work well with others and adapt to new challenges.

2019

Panasonic, Heredia, Costa Rica

IT Assistant

• Vendor Management: Coordinated with external vendors to ensure timely procurement and maintenance of IT equipment and services.
• Device Maintenance: Performed regular maintenance and troubleshooting of IT devices, ensuring optimal performance and longevity.
• User Support: Provided technical support to Panasonic employees, resolving hardware and software issues efficiently to minimize downtime.
• System Updates: Managed and executed the installation and updates of operating systems across company devices, ensuring systems were secure and up-to-date.
• Inventory Management: Oversaw the inventory of IT devices, maintaining accurate records and ensuring availability of necessary equipment.

Bachelor Degree in Informatics Systems Engineering

Universidad Nacional de Costa Rica (UNA), Heredia, Costa Rica

2020 – Present (Expected graduation: 2025)

• Currently in my fifth year of studies in Informatics Systems Engineering, gaining comprehensive knowledge and skills in software development, database management, and system analysis.
• Achieved a Diploma Degree in Informatics Systems Engineering in 2024, demonstrating a strong foundation in the field.
• Engaged in various academic projects, enhancing both technical and soft skills.