Anthony Sanchez
Customs and Logistics
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Sobre mí
Advanced student of Customs Administration with technical training in Logistics and Distribution and experience in Customer Service and Logistics Operations. I have knowledge of inventory control, invoicing, documentation, and import/export processes, as well as proficiency in the TICA system, Excel, and B2+ level English. I hold a B1 driver's license and a US visa.
I excel in organization, meeting metrics, and attention to detail. I am interested in developing my career in logistics, customs, and operational management, contributing to process efficiency, teamwork, and analytical thinking.
Experiencia
Customer Service/ Internship - Selgroup Holding Logistics
(2025-05)
- Responsible for managing customer service for import and export processes.
- Coordination and monitoring of logistical requests with clients and internal team.
- Communication with customers to provide information about processes and service statuses.
Customer Service and Sales Assistant - Concentrix
(2023-11 - 2024-05)
Temporary Position
- Customer service through calls and digital channels, meeting performance indicators (KPIs).
- Resolution of queries and management of cases using internal systems.
- Handling high volume of interactions while maintaining quality standards.
Logistics/Supervised Internship - Avis Rent A Car
(2022-10 - 2022-12)
- Inventory control and updating, ensuring accuracy in records.
- Management and organization of service orders.
- Billing management using the MBACase system.
- Control and Filing of administrative documentation.
- Responsible for the management of the vehicle fleet
Educación
Bachelor's degree - Customs Administration - Braulio Carrillo University
Intermediate Technician - Logistics and Distribution Administration - CTP CIT (2022)
