Arianna Saavedra

IT Technician with experience in on-site and remote technical support. Specialized in hardware and software maintenance, operating system installation, and troubleshooting. I stand out for my ability to diagnose quickly and provide efficient customer service. I am looking to join a company to enhance my professional skills and contribute to the company's growth.

IT Technician (Freelance) – 2021 – Present

• Provided technical support and guided clients in choosing electronic devices.
• Diagnosed and resolved technical issues clearly and effectively for clients.
• Installed and configured software and operating systems.
• Conducted preventive and corrective maintenance, ensuring customer satisfaction.

• Assisted internal users and clients with technical issues.
• Installed and configured applications and enterprise systems.
• Supervised technological resources and optimized support processes.

EDUCATION

Calle Blancos Technical Professional High School – Computer Network Technician | 2022 National Distance Education University (UNED) – Diploma in Computer Science | 2023 – Present

CERTIFICATIONS AND COURSES

» Cisco: Introduction to IoT, Introduction to Cybersecurity, Entrepreneurship (2020),

» Cisco: NDG Linux Essentials (2022), Basic Python (in progress)

» LibreOffice – UTN (2020)

» English – UNED (2023 – Present)