Bryan Saenz Mondragón
Professional with experience in multinational companies within Human Resources and banking environments
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Sobre mí
Professional with experience in multinational companies within Human Resources and banking environments, with a strong analytical orientation and focus on process improvement. Currently training in Data Analysis with Academia Daxus Latam, with advanced proficiency in Excel (Power Query, Power Pivot, and interactive dashboard design).
Experience in data transformation, KPI analysis, and strategic data visualization. C1 English level with professional experience in international corporate environments.
Experiencia
HR Support Specialist at Auxis Latam (2023-06 – Present)
- Management of workplace situations and follow-up of internal cases
- Analysis of confidential information
- Bilingual communication (English/Spanish) in a corporate environment
Customer Service Representative at Foundever (2022-10 – 2023-06)
- Debit and credit card management
- Financial transaction analysis and issue resolution
Appointment Specialist at SmileDirectClub (2019-06 – 2021-10)
- Appointment and payment management
- Case follow-up in CRM systems
Educación
Bachelor's Degree in English Translation – Universidad de Costa Rica (2014 – 2018)
Data Analysis in Data Analysis – Academia Daxus Latam
