EXPERIENCE
- Technical Support CISCO RCSS – Sykes. February 2019 – March 2020.
Technical Support (Conference Rooms and Cisco Video Devices). Responsible to solve complex issues related to hardware and software Cisco devices.
- IT Technician – Alienware. July 2020 – November 2021.
Position that provided mostly hardware solutions to premium customers. Advanced gaming technology support.
- Operations Support Analyst - Citi Bank - Current Job.
Real time analysis of wolf-wide baking processes ensuring performance, efficiency, and data integrity by collecting data and improving daily/monthly processes.
