Dmg Gomez

I am an Information Technology Engineering student with five semesters of academic experience at Universidad Internacional de las Américas. I have strong knowledge of computer hardware and a solid theoretical foundation in programming with Java, HTML, PHP, CSS, and JavaScript. Additionally, I am proficient in Microsoft Office (Excel, Word, and PowerPoint).

I am seeking a job opportunity in the Customer Service or Information Technology field, where I can apply my skills to establish long-lasting relationships with clients and contribute to the development of technological solutions that drive business growth.

Sales Agent (Humana Account) - Concentrix

(2023-03 - 2023-06)

• Provided customer assistance in the healthcare sector.
• Handled inquiries and resolved issues related to the services offered.
• Met sales and customer retention goals.

Web Developer - Fundación NYA

(2023-10 - 2024-08)

• Developed and maintained websites using HTML, CSS, JavaScript, and PHP.
• Implemented design and functionality improvements.
• Collaborated with a team to optimize user experience.

Administrative Assistant - Bufete J&B Asociados

(2024-08)

• Managed documents and organized legal files.
• Assisted clients and supported appointment management.
• Utilized office tools for efficient task administration.
• Used the Hacienda system for invoicing and financial management.

Information Technology Engineering - Information Technology Engineering - Universidad Internacional de las Américas

High School Diploma - Education - Centro Educativo Adventista Bilingüe de Costa Rica (2021)