Dec 2021 — June 2023 People Journey TCBP Lead , Globant Costa Rica
New office in Country - Up to 100+ employees
- Stay on top of the business by becoming a partner to different Globant's areas aligned with the corporate needs and goals with proactive attitude and responsibility.
- Ensure Diversity, Equity & Inclusion processes and policies are followed aligned to Globant's Code of
Ethics and D&I Fundamentals.
- Oversees entire local Human Resources operations.
- Trusted advisor and guide to leaders on different people matters.
Apr 2021 — Nov 2021 Talent & Culture Manager, Royalton CHIC Suites (Blue Diamond
Resorts)
All Inclusive Resort Hotel - 482 Rooms - Up to 700 employees
Cancun, Quintana Roo
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Developed succession plans and promotion paths for all staff.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Jul 2019 — Mar 2021 Talent & Culture Manager, Planet Hollywood Beach Resort (Blue
Diamond Resorts)
All Inclusive Resort Hotel - 294 Rooms - Up to 526 employees
Liberia, Costa Rica
- Coordinate all stages of the hiring process, including posting job openings, reviewing and screening applications, conducting interviews, and onboarding new employees.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Nov 2018 — Jul 2019 Human Resources Manager, Courtyard Marriott International Alajuela, Costa Rica
EP Hotel - 127 Rooms - Up to 90 employees
- Carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development.
- Delivery of HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
Mar 2017 — Nov 2018 Country Human Resources Training Mgr, Marriott International San Jose, Costa Rica
Oversee 6 Hotels including Franchise and Managed - Up to 1500 Employees
- Responsible for analyzing training needs, developing curriculum and delivering courses in an environment that values diversity, employee growth, customer service and effective change management.
- Participation on New Openings and Brand Immersions for Autograph Collection Hotels
Aug 2016 — Mar 2017 Human Resources Ambassador, Amazon LLC Seattle, Washington
Corporate Offices Overseen up to 800 Employees
- Designed strategic HR and business solutions
- Supervised HR investigations with legal counsel
- Lead HR staff in maintaining or changing organizational culture
Jan 2016 — Aug 2016 Human Resources and Training Systems Administrator, Western
Union (EUROC)
- Ensure effective administration of WU’s Talent Management Technologies,
Vilnus, Lithuania
- Maintain Learning Management System (LMS) including system enhancements, responding to trouble tickets and training system admins and users as necessary
- General LMS administration: post and test eLearning modules, ensure accurate audience assignments, test changes to the LMS system, revise system configuration as necessary, etc.
Jun 2015 — Dec 2015 Talent Acquisition Metrics and Analytics Coordinator, Western
Union (LAROC)
San Jose , Costa Rica
- Complete general recruiting for mid leval positions on full life cycle recuitment accoding TTF.
- Perform resource tracking and resource maintenance activities. (i.e. assigning cost centers, business unit,
manager and end date revisions)
- Provide first level support to end users for technology related questions and inquires.
Sep 2014 — Jun 2015 Government Sanctions and Interdictions Compliance Specialist,
Western Union (LAROC)
- Interviewing applicants that make it through the screening process
- Screening applicant rigorously to determine which ones they will work with
- Meeting with candidates who have requested help with the job search
San Jose, Costa Rica
- Working with firm personnel to schedule interviews and field questions about the candidates
