Master Data Analyst
Roche (via contracting company) | San José, Sabana Norte
May 2021 – Dic 2024
- Demonstrated expertise in creating, maintaining, and validating vendor records, guaranteeing reliable and consistent master data to optimize organizational processes.
- Proficient in managing vendor master data using SAP MDG-S and SAP MDG-BP, ensuring accuracy, compliance, and consistency across global operations.
- Successfully managed vendor data migration projects, ensuring seamless integration with minimal errors while aligning with business requirements.
- Ensured the delivery of high-quality, accurate vendor files by resolving discrepancies, eliminating duplicates, and maintaining data integrity.
Order Management Purchasing Analyst Buyer
Emerson Electric Costa Rica Ltd | Escazú
May 2018 – Dic 2024
- Managed procurement workflows for high-volume purchase orders, ensuring timely and accurate order creation and delivery.
- Implemented a tool called Oracle JDI, allowing all Purchase Orders to be sent to suppliers automatically from Oracle, increasing productivity by 20%.
- Designed training manuals and conducted onboarding sessions for new team members, fostering a culture of operational excellence.
- Played a key role in a cross-departmental Scrum project, driving process improvements that reduced errors, enhanced accuracy, and streamlined procurement operations.
Customer Support Representative
Vertiv Co | Escazú
Oct 2016 – May 2018
- Earned the Innovative Award after improving the access process for engineers, saving time by 12% on every interaction.
- Increased the level of productivity in the department, optimizing daily use software such as Interaction Intelligence by Genesys.
- Updated the Oracle database, increasing productivity by 15%.
