Isberto Martinez

Chemical Engineer seeking a position in the real estate industry, materials science, or related fields where I can leverage my analytical skills, statistical expertise, and process improvement knowledge to drive operational excellence and support organizational growth. Experienced in data analysis, quality management systems, and continuous improvement methodologies, with proficiency in SAP, Minitab, and Power BI. Knowledgeable in ISO 17025:2017 and ISO 13485:2016 standards and certified as a Lean Six Sigma Green Belt, with a strong commitment to delivering data-driven solutions and improving business performance.

Critical Situation Manager - Tek Experts - San Pedro, Montes de Oca

(2022-06 - 2023-01)

• Managed and monitored critical incidents for Microsoft Premier customers through resolution.
• Prepared summary emails and translated technical information into professional customer communication.

Laboratory Research Assistant - Greko Chemical Company

(2019-03 - 2019-07)

• Supported laboratory experiments, data collection, and data analysis.

Hydrology Laboratory Research Project - Costa Rican Electricity Institute (ICE)

(2018-03 - 2018-07)

• Participated in technical research and laboratory analysis.

Lean Six Sigma Green Belt Certification - Lean Six Sigma - Cenecoop Institute (2026-07)

Licentiate Degree - Chemical Engineering - University of Costa Rica (2026-04)

Data Analysis with Power BI, Level 1 - Data Analysis - Technology Academy, University of Costa Rica (2025-09 - 2025-10)

Data Analysis with Power BI, Level 2 - Data Analysis - Technology Academy, University of Costa Rica (2025-10 - 2025-12)