HelpDesk/Tech Support
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4th year student of Mechatronics Engineering with diverse knowledge applicable to the IT industry.
Characterized by having responsibility and commitment to my professional and academic tasks. Adaptable, punctual and proactive person who aspires to develop in his area of study in a favorable and enriching environment.
Recently starting a second career in computer systems engineering to complement the area of professional development.
My work experience is summarized in, 3 years in the technical support area, this divided into 3 responsibilities or areas of work, help desk, site reliability engineer and finally in the area of artificial intelligence, I have experience in various programs related to the industry as well as cloud services, programming languages and operating systems.
I am currently in my 4th year of mechatronics at TEC.
I am also in the process of obtaining the RedHat System Administrator and Cisco CCNA certification.