Juan Avila

Me apasiona la programación, he tomado cursos de Principios y Fundamentos de la programación en la UCenfotec utilizando lenguajes como Python y Java, actualmente continuo aprendiendo HTML, CSS y JavaScript por mi cuenta, me gustaría poder introducirme más en este mundo para poder seguir creciendo y aprendiendo.

Customer Service Retail Agent Amazon. - July 2020 – January 2021. 

• Assist retail issues with customers through chat and phone in a fast-paced environment.

Account Change Associate Amazon. - October 2020 – January 2021. 

• Handle Amazon accounts issues with customers through phone such like: login, passwords, email and phone changes on the accounts.
• Protect costumer’s account security.

D2 Back up Agent Amazon. - November 2020 – December 2020. 

• Assist D2 department issues related to Prime Video and devices troubleshooting.

Amazon Visual Operations Center Associate (Nike Tron) Amazon. – March 2021 - March 2023. 

• Audit fulfillment center videos related to stowing products and inventory taking care on details and making hard decisions based on the interactions in the videos in a fast-paced environment.
• Report issues related to defective videos and the Nike Tron tool.

Técnico en Desarrollo de Software en la UCenfotec en proceso.