Lenin Reyes

Senior IT Program Manager, Project Manager, Architecture Owner, Product Owner, and Scrum Master with over 13 years of experience leading global IT teams in the successful delivery of complex software projects (Agile/Waterfall). Proficient in Agile methodologies, JIRA, program management, vendor management, customer success and technical leadership. Skilled in Linux admin, Azure, Oracle, MS SQL, SAP, C#.NET, VB.NET, ASP.NET, Vertex and eCommerce.

Key Skills 

• Scrum Master Certified
• DevOps Fundamentals
• Jira Project Management
• Scrum@Scale
• AZURE Administration
• Program Lead and Budgeting
• Vendor Management

Senior It Manager - Procter and Gamble - January 2018 - May 2023 

• Led the Tax IT Sales and Use for US and VAT organization globally, acting as Program Manager, Architecture owner on a multi-technology landscape that includes Azure, Linux, MS SQL, Oracle, SAP, Win Server, BigC
• Led projects in HR domain as project manager including Talent acquisition automation and Payroll master data migrations and continuous improvements
• Managed a pool of +20 resources globally from locations as US, UK, Brazil, Philippines and Costa Rica executing, overseeing and delivering a portfolio of +20 critical projects yearly
• Lead the customer success interactions at customer end • Responsible for driving program optimization and growth.
• Developed strategies for risk mitigation, business continuity, and cost management.
• Managed supplier performance and relationships, escalating issues as necessary.

Project Technical Lead Consultant - HP/DXC - October 2011 - December 2017 

• Led distributed technical teams scattered globally and managed outsourced consultancy projects and financial solutions using Microsoft technologies (C#.NET,C++, VB.NET, ASP.NET, WPF, WCF, XAML, MS CRM, SQL) interfacing SAP data sources for a USA multinational consumer goods company with global reach
• Direct responsible for customer satisfaction and lead of consultancy projects and implementations
• Consistently rated as a top resource under DXC performance parameters for 5 consecutive years

Senior Software Developer/Team Lead - Via Luna Technology - August 2008 - September 2011

• Developed and led the implementation of outsourcing Web applications on ASP .Net for USA clients located in Texas, including solutions ranging from C#.NET, C++, VB.NET, ASP.NET Web applications to video processing and streaming, social network integration (Facebook) and automation (Twitter)
• Led innovative applications for social network advertisement and automation Junior/Intermediate

Software Developer - Isthmus Costa Rica - January 2007 - July 2008 

• Worked as an outsourced resource for an insurance company located in the USA
• Rated as the top developer for the year working there

Computer Science Bachelor's Degree, Universidad de Costa Rica, 2006