Michelle Rubí Solís
Sales, Customer service, Account manager
Contrata sus servicios
Solicitá un presupuesto sin compromiso
Sobre mí
Looking for a romote job. Especially in sportsbook and online casino.
Professional with training in
Customer Service, Administration and
Technology. Personalized attention of customers and resolution of complaints and disagreements.
Monitoring and compliance goals.
Person focused within reach results, ability to work under pressure, ease of communication and negotiation,
oriented towards customer service and to process monitoring.
Experiencia
Last job as an Account Manager and Operator
May 2021 — Apr 2024
BetUs Sportsbook & Online Casino | Saint Joseph
- Identify growth opportunities within the portfolio assigned clients.
- Develop strategies to increase market share.
- Negotiate contracts and ensure their renewal.
- Act as the main point of contact between the company and the customer.
- Establish and maintain solid, long-term relationships with customers.
- Ensure customer satisfaction by delivering solutions personalized.
Educación
High School Jan 2008 — Dec 2009
MEP | San Jose, Costa Rica
Customer Service Certificate Jan 2016 — Dec 2017
AMAZON | San Jose, Costa Rica
Conversational English Course Certificate
II and III
Jan 2010 — Jan 2012
Hispano-American Institute of Languages | Saint Joseph
Customer Service Course Jan 2011 — Dec 2011
COOPELESCA R.L | San Carlos, Costa Rica
