Milena Lemos

Results-driven Talent Development and Human Resources professional with 12+ years of experience supporting multinational organizations across financial services, healthcare, and shared services environments. Expertise in Learning & Development, HR Operations, Talent Management, Learning Technologies, Analytics, and Project Management. Proven ability to design scalable learning solutions, optimize processes, and deliver measurable business impact through data-driven talent initiatives.

Talent Acquisition Administrator (Contractor) at IBM (via Manpower) (2026-04 – 2026-05)

• Maintained ATS data integrity, supported recruiters, generated hiring metrics, coordinated recruitment activities, and improved workflow efficiency.

Talent Development Specialist at Moody's Corporation (2025-03 – 2026-01)

• Designed and delivered training programs, facilitated workshops, managed LMS content, partnered with leaders on skills assessments, and measured training effectiveness through analytics.

Learning & Development Specialist at Smith & Nephew (2018-10 – 2025-03)

• Administered global LMS platforms, led learning technology projects, automated reporting, developed Power BI dashboards, managed compliance programs, and standardized global SOPs.

Human Resources Coordinator at Smith & Nephew (2018-01 – 2018-10)

• Provided HR support across LATAM and Caribbean regions, improved employee experience metrics, and supported onboarding, payroll, and benefits processes.

Human Resources Analyst at Inter-American Development Bank (IDB) (2013-11 – 2017-07)

• Managed payroll, benefits, onboarding, relocations, HR systems administration, and knowledge management initiatives for regional employees.

Master's Degree in Project Management – ADEN Business School

Bachelor's Degree in Human Resources Management – Universidad Metropolitana Castro Carazo (2013)

Bachelor's Degree in International Business – Universidad Metropolitana Castro Carazo (2013)