Mizelle Ortiz

l’m a person committed to my work, proactive that feels motivated by the new challenges and opportunities that arise, I also have the best attitude for continuous learning for personal and work growth.

Data Analyst, Movate Dealer Socket | Solera Nov 2019 - August 2023 - Providing support for Data Integrations, troubleshooting and system operation with Microsoft SQL server; through queries, stored procedures and SSIS Packages.(Data Extractions, modify and manipulate data using common methods such as updates, inserts, selects, soft and hard deletes).

• Importing and exporting Data on Microsoft SQL Server.
• Identified, analyzed and interpreted trends or patterns in complex data sets.
• In charge of estimation, distribution and prioritization of cases using Salesforce for teams in Costa Rica, India and United States.
• Ticket follow up, research and ticket creation using Jira.
• Daily monitoring to maintain databases and data systems, to ensure data integrity, accuracy and performance.
• Experience testing and monitoring data flow with SQL Server Profiler to provide a proper root cause analysis. -Handling SQL Jobs Implementation combine with PowerShell to create, modify and update data.
• Providing solutions, advice, information and assistance for the customers/clients.
• Experience with Excel, HTML and PowerShell ensuring the Data Integrity.
• API integrations such as DMS, Realtime, SSIS and Flat File Integrations.

Systems Engineering Universidad Americana (UAM) Jan 2016 – Sep 2018