Priscilla Valverde

Clinical Specialist and General Dentist with 10+ years of experience in digital dentistry, clinical support, customer education, and treatment planning. Experienced in providing clinical guidance to internal teams, dental professionals, and external customers; developing clinical criteria; supporting complex cases; and delivering peer training. Strong analytical and problem-solving skills, with the ability to translate clinical needs into practical solutions while maintaining high-quality standards and customer satisfaction.

Clinical Specialist at Align Technology (2017-01 – 2026-12)

Partner closely with the commercial and sales teams by providing clinical expertise and technical support throughout customer interactions and business opportunities.

• Provided clinical expertise and treatment planning support for complex orthodontic cases, partnering with commercial teams to deliver effective customer solutions.
• Develop and implement clinical criteria and best practices to support clinical decision-making, customer education, and team performance.
• Provide peer coaching, case shadowing, presentations, and hands-on training to strengthen clinical knowledge and product understanding.
• Build and maintain strong professional relationships with dental professionals, customers, and cross-functional teams.
• Analyze complex cases and clinical data to identify key factors, develop solutions, and support effective decision-making.
• Prepare clinical reports and maintain accurate documentation in accordance with established quality and operational requirements.

DDT, Setup and Stage CAD Designer at Align Technology (2016-01 – 2017-12)

• Designed and detailed digital orthodontic cases and treatment setups according to doctors' expectations and established clinical protocols.
• Maintained high-quality standards across completed cases, contributing to customer satisfaction and consistent deliverables.
• Applied internal digital-design software to create customized treatment plans and case solutions.

Executive Secretary Assistant at Universidad de Costa Rica (2010-01 – 2010-12)

• Managed documents and administrative records, ensuring accurate organization and timely follow-up.
• Coordinated meeting logistics, attendance, and minutes.
• Handled professional correspondence and routine administrative communications.

Dentistry Degree in Dentistry – Universidad Latinoamericana de Ciencia y Tecnología (ULACIT) (2011-01 – 2015-12)

Dental Assistant in Dental Assistance – Universidad Latinoamericana de Ciencia y Tecnología (ULACIT) (2011-01 – 2014-12)