Tamara Rojas

Fluent English speaking professional with over two years of experience in customer engagement, travel client relations, and administrative operations. I drive efficiency by analyzing operational needs objectively, managing multichannel communications, and resolving complex, time sensitive challenges through structured problem solving. Combining a background in the social sciences with sharp analytical capabilities and high cultural intelligence, I possess an innate ability to anticipate client needs, streamline daily itinerary operations, and foster high trust professional relationships through a balanced, human centric approach.

Digital Banking Savings Specialist - Goldman Sachs Bank 2026

• Managed executive financial communications and transaction workflows, providing objective data on client capital while resolving complex account inquiries through structured auditable tracking.

• Safeguarding sensitive client documentation and maintaining absolute data privacy controls during online banking operations.

• Drafted and maintained comprehensive internal process documentation, standardizing operational workflows and standard operating procedures (SOPs) to ensure zero error administrative execution

Escuela Libre de Derecho 2023 - Present

Universidad de Costa Rica 2021 - 2022 | Political Science

Bachelor’s degree | New Hope Bilingual School 2019 - 2020

Ingles C1