Agent
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I am an extremely driven person who strives for excellence in all I do. My constant pursuit of excellence guarantees that all my work is of the highest quality. I take great satisfaction in my remarkable organization and timely completion of tasks. My passion for acquiring new skills and knowledge fuels my ongoing professional development. I work best in collaborative settings, where I can make a meaningful contribution and take the initiative to steer the group toward our shared objectives
Cashier: Main responsibilities to ensure a satisfactory experience fo customers and the smooth running of the business cash handling, cashier maintenance, handling complaints and returns.
Bar La Cartaginesa (2022-2023)
Cashier: Main responsibility was to bill customers accurately, handle cash and credit cards, and do a cash balance at the end of the shift
Bill Gosling Outsourcing (Agust 2024- current)
Back office Agent : Identified and resolved system errors efficiently. Also reviewed the customers account status and information using internal tools, and provided optimal solutions tailored to each case.
High School Diploma (Centro educativo Santa Inés 2021-2022)
Licentiate in Civil Engineering and Bachelor’s Degree in Systems Engineering (Universidad Fidélitas 2023-Present)
