Wilfan Valverde

Dynamic professional with over 15 years of diverse experience in contract administration, strategic sales, and business development. Demonstrates proven expertise as a Contracts Administrator, adept at negotiating and managing complex, high-value agreements while mitigating risk and ensuring compliance. Highly skilled in cross-functional collaboration, working seamlessly with legal, procurement, and executive teams.

Additionally, brings fluency in Spanish interpretation, delivering precise and culturally attuned communication. As a Strategic Enterprise Sales Account Manager, consistently drove significant revenue growth by managing key client accounts and nurturing lasting relationships. Strong track record in New Business Development, successfully identifying new opportunities and expanding market share.

Recognized for delivering results in fast-paced environments, with a talent for aligning strategic goals with operational execution.

Contracts Administrator | Navisite LLC, Part of Accenture | July 2022 – Present

Responsibilities:

• Review, draft, redline, and negotiate revenue-generating commercial agreements and vendor agreements, (e.g., SOWs, Amendments, Addenda, Service Schedules, Service Agreements, NDAs, Vendor MSAs, Order Forms, PPAs, A&As) for managed, cloud-based, SaaS (B2B software sales), and hosted services in the US and EU.
• Collaborate cross-functionally (Sales, Procurement, Finance, Engineering, Security) to provide legal advice and mitigate risks.
• Assist the GC in the M&A due diligence, leading to a successful exit to a public company.
• Analyze and interpret complex non-standard clauses to guide senior executives on contracts negotiations.
• Review RFPs and escalate, as needed, to Senior Corporate Counsel. 
• Respond to legal/contractual and business questions to ensure compliance with insurance requirements.
• Maintain, enhance, draft, and implement legal templates.
• Manage contract life cycle in Salesforce.
• Attend and lead customer-facing and internal meetings to resolve commercial risks.
• Administer AdobeSign, lead training, and enhance legal operations.
• Supported acquisition and integration during M&A, maintaining steady operations.

Responsibilities:

• Certified Interpreter of calls from different kinds of industries such medical, legal, financial, insurance, utilities, among others.

Responsibilities:

• Manage customer portfolio, coordinating executive meetings to assess account health and drive revenue growth by positioning optimal products.
• Design, execute, and manage strategies to increase revenue, complying with company’s KPIs.

Responsibilities:

• Outbound calls to US media companies, connecting with decision-makers to sell Email and Postal Marketing Packages (CPM).
• Create and manage my own customer portfolio.

Responsibilities:

• Review software/hardware contracts (Amendments, Service Schedules, SOWs, Order Forms).
• Maintain contracts life cycle in Salesforce.
• Create and send monthly reports of upcoming renewals to the Sales department.
• Monitor daily incoming emails to give a prompt resolution and perform required investigation.

• Bachelor’s Degree in Business Administration with Emphasis in Finance | Universidad Hispanoamericana de Costa Rica | January 2020 – Present
• Instituto Nacional de Aprendizaje (INA) | Technical English for Call Centers | Jan 2008 - Nov 2008
• Instituto Nacional de Aprendizaje (INA) | Customer Service Techniques | Sept 2008 - Nov 2008