Ray Cibulka

Som Operations & Supply Chain profesionál s MBA vzdelaním a skúsenosťami v riadení prevádzkových procesov, logistiky, procurementu a optimalizácie dodávateľských reťazcov v medzinárodnom prostredí. Počas pôsobenia ako Operations Manager som zodpovedal za end-to-end supply chain aktivity vrátane riadenia zásob, koordinácie dopravy, spolupráce s dodávateľmi a implementácie procesných zlepšení, ktoré viedli k zníženiu nákladov a zvýšeniu efektivity operácií.

Mám skúsenosti s vedením tímov, nastavovaním pracovných postupov, analýzou výkonnostných ukazovateľov a spoluprácou naprieč oddeleniami s cieľom zabezpečiť plynulý chod operácií. Silnou stránkou je schopnosť identifikovať neefektívne procesy, navrhovať praktické riešenia a viesť projekty zamerané na kontinuálne zlepšovanie.

Vďaka skúsenostiam so supply chain managementom, medzinárodnou logistikou, dodávateľskými vzťahmi a zákazníckymi operáciami dokážem efektívne prepájať strategické ciele s každodennou prevádzkou. Hľadám príležitosť využiť svoje skúsenosti pri riadení distribučných operácií, optimalizácii procesov a budovaní spoľahlivého logistického prostredia, ktoré podporuje vysokú úroveň služieb a prevádzkovú excelentnosť.

Product Specialist – Google Play at Telus Digital (2025-11 – 2026-04)

• Provided technical and product support for Google Play users and developers, resolving account, payment, and app-related issues.
• Investigated and escalated complex cases related to app functionality, policy compliance, and developer account management.
• Ensured adherence to Google Play policies and guidelines by reviewing reported content and troubleshooting policy-related concerns.
• Collaborated with cross-functional teams to identify recurring issues and implement process improvements to enhance user experience.
• Maintained detailed case documentation and performance metrics to meet service-level agreements (SLAs) and quality standards.
• Assisted users with billing inquiries, subscription management, and transaction troubleshooting across Google Play services.
• Delivered high-quality customer support through written communication while maintaining strong accuracy and response efficiency.

Operations Manager at Kimber Kable (2024-01 – 2025-08)

• Oversee end-to-end supply chain management, including procurement, inventory control, and logistics coordination.
• Implement cost reduction strategies, achieving a 10% decrease in shipping expenses through optimized carrier selection.
• Manage international and domestic shipments, ensuring compliance with customs and trade regulations.
• Develop and refine operational workflows, improving fulfillment speed and accuracy.
• Analyze and improve inventory forecasting, reducing raw material shortages and ensuring production continuity.
• Collaborate with suppliers and negotiate cost-effective purchasing agreements to reduce procurement costs.
• Work closely with finance to prepare budget forecasts and financial analysis for operational expenditures.
• Lead cross-functional collaboration with marketing and production teams to enhance operational efficiency.
• Supervise and mentor a team of supply chain and logistics professionals, ensuring continuous process improvements.

Operations Specialist – Southwest Region at Colliers International (2022-07 – 2023-06)

• Managed supplier contracts and assisted in negotiations, ensuring cost-effective procurement solutions.
• Maintained and optimized multi-database inventory tracking systems, reducing data errors by 20%.
• Conducted financial analysis and reporting, supporting executive decision-making on regional expenditures.
• Provided logistical support for asset management, ensuring on-time delivery and regulatory compliance.
• Created and reviewed over 50 real estate management agreements, streamlining contract execution.
• Assisted in business development efforts, identifying new opportunities and supporting revenue growth strategies.
• Developed standard operating procedures (SOPs) to enhance operational efficiency and compliance.
• Supported real estate teams with property performance analysis, identifying key areas for operational improvement.

Operations Assistant at Red Tree Real Estate (2021-09 – 2022-05)

• Conducted market analysis and developed data-driven reports to assist in strategic planning.
• Managed marketing and listing distribution across multiple platforms, optimizing visibility and lead generation.
• Assisted in property management duties, including lease administration and tenant communication.
• Supported lease negotiations and document management for real estate transactions, ensuring compliance with regulations.
• Analyzed financial statements and rental income reports, helping property owners maximize returns.
• Assisted in vendor coordination and maintenance scheduling to enhance operational efficiency.

Real Estate Trainee at Aston Lambert (2018-05 – 2021-08)

• Designed and executed targeted marketing campaigns, increasing property visibility and lead conversion.
• Managed real estate contracts, ensuring compliance with local laws and regulations.
• Led professional property staging and photography, enhancing listing quality and appeal.
• Conducted market research to identify competitive pricing strategies for real estate listings.
• Assisted in property valuation and appraisal processes, providing detailed property condition reports.
• Maintained customer relationships by providing insights into market trends and investment opportunities.

Master of Business Administration in MBA – Weber State University (2023-08 – 2025-04)

Bachelor of Arts in Management – Curry College (2018-08 – 2022-05)