Customer Solution Architect

Job Title

Customer Solution ArchitectJob Description

As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.

Relevant MIP/VBD Titles

Azure Local Workshop

On Demand Assessment – Hyper-V

On Demand Assessment – Windows Server

WorkshopPLUS - Azure Arc with Labs

WorkshopPLUS - Azure Virtual Desktop

WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features

Skills Required (Primary)

We are looking for a candidate with strong, hands-on primary skills in Azure Backup and Azure Storage (300–400 level). The candidate should be able to design, implement, operate, and troubleshoot backup and storage solutions for hybrid workloads.

Azure Backup & Azure Storage – design, implementation, and operations

• Azure Backup: design and implement backup for Azure/hybrid workloads (Azure VMs, on-prem/hybrid servers), define policies (schedule, retention), configure vaults, and validate restore procedures.

• Backup operations and troubleshooting: monitor jobs, handle failures, perform test restores, and support recovery scenarios (file/folder, VM, and application-consistent restores where applicable).

• Azure Storage: strong understanding of storage accounts, blob/file services, redundancy options, lifecycle management, and performance considerations.

• Security and networking: implement RBAC, shared access signatures/managed identity patterns, encryption options, and private connectivity (e.g., private endpoints) where needed.

• Integration patterns: use Azure Storage for backup/archival scenarios and integrate storage with hybrid services and workloads as required.

• Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.

• Virtual machines (general): understand VM workload requirements and recovery dependencies, including sizing, availability, and backup/restore implications.

• Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting/compliance, and remediation.

• Windows Server (Windows Server 2012 R2-2025 = advanced level) :

• Virtualization (Azure Stack HCI/Local, Hyper-V, VMware)

• System Center Virtual Machine Manager - SCVMM

Secondary Skills (Nice to Have)

Working knowledge and implementation experience in the following areas is beneficial (secondary):

• Azure Local (Azure Stack HCI): familiarity with deployment and operations concepts (SDN, Network ATC, S2D), and using Windows Admin Center/PowerShell for day-to-day management.

• Azure Arc: familiarity with onboarding hybrid servers/resources, policy and extensions, and troubleshooting common agent/connectivity issues.

Location

DEU Work-at-HomeLanguage Requirements:

Time Type

Full time