Engineering Manager - Platform (f/m/d)

WHO WE ARE

At Wire, we’re revolutionizing secure communication for businesses, governments, and critical infrastructure providers. Our end-to-end encrypted platform is built on a commitment to privacy and robust security, enabling organizations to collaborate confidently in a digital world. Join us and be a part of an innovative team that’s setting new standards in secure, user-centric communication.

GENERAL INFORMATION

Employment Type: Permanent

• Experience Required: 5-7 Years of experience within a Platform Engineering Managerial position.
• Working Hours: Full-Time
• Location: Remote in Germany, the United Kingdom, France, or the European Union, or a hybrid option in our Berlin or Paris office
• Reports to: Director of Engineering

Desired Start Date: ASAP

YOUR CHALLENGE AT WIRE

You will lead the evolution of the Platform organization to better support the company's global objectives across SaaS, developer productivity, and on-prem delivery. Today, the team ensures SaaS operability and supports internal engineering needs, but lacks the structure and scalability required for our next phase.

Your role will be to expand, organize, and mature the platform function into a clear, efficient, and strategic capability.

You will define and drive a platform strategy across three core domains:

• SaaS & Platform: reliability, scalability, and operational excellence of production environments
• Developer Experience (DevX): self-service, high-performance CI/CD and developer tooling
• Release & Validation Platform: infrastructure to support exhaustive compatibility testing for on-prem releases

Your mandate is to bring clarity of ownership, improve efficiency, and position the platform as a key enabler of product delivery and customer success.

Key Requirements & Responsibilities

Operational Responsibilities

• Accountable for service availability and uptime, meeting the needs of our service level agreements with customers.
• Experience working in a fast-paced, scaling environment, ensuring reliability and ensuring teams are operationally prepared for incident management, service excellence, and operational excellence.
• Hold a leading role in defining, planning, and executing large-scale initiatives such as consolidation and migration projects, while maintaining operational excellence.
• Ensure the platform and operations operating model scales with the demands of our technical and product roadmaps.
• Essential experience in the design, operation, and continuous improvement of a large-scale Kubernetes environment.
• Proven experience in ensuring platform reliability, scalability, security, and developer productivity.
• Both improving and enabling developer experience, and supporting the on-prem release quality team, should be at the core of your strategic initiatives.

Technical & People Leadership

• Lead, mentor, and grow a team of talented SRE and DevOps engineers.
• Set clear goals, provide regular feedback, and conduct performance evaluations.
• Define and lay the foundation for Wire's internal Developer Platform.
• Manage team demand and capacity needs.
• Work closely with Wire's technical teams and disciplines to shape and redefine our cloud platform, providing the foundation for a successful SaaS offering.
• Define and contribute towards Wire's platform vision and technical strategy, while supporting the delivery requirements for our product roadmap.

Operational Excellence

• Ensure the reliability, availability, and performance of our platform and services.
• Continually improve existing monitoring, alerting, and incident response strategies.
• Continuously improve system architecture and infrastructure to handle growing scale and complexity.
• Collaborate across disciplines and scopes to help instrument the code to enable scalable, reliable, and observable systems for both cloud and on-prem deployments.
• Drive initiatives to optimize cloud spending.

DevOps - DevX & Release Enablement

• Enhance the developer experience by streamlining existing development workflows, tools, and processes.
• Enable our discipline and scope teams to manage their CI/CD platforms, including tooling, principles, and best practices. You will be responsible for driving clear requirements and roadmap items to support scope team objectives and deliveries.
• Enable our on-prem release distribution channel by supporting exhaustive matrix compatibility testing across a wide range of ephemeral environments.
• Provide technical guidance and support to developers to help them overcome challenges and improve productivity.
• Advocate for best practices in coding, testing, and deployment.

YOUR PROFILE

Essential experience

Kubernetes

Hyperscalers: AWS mandatory

Engineering management experience

Desirable but not essential

• Experience with other European cloud providers
• Hybrid/multi-cloud operations
• Experience in on-prem enterprise backend software

Tooling / Tech Stack

• GitOps and IaC: Terraform, ArgoCD
• Databases: Cassandra, PostgreSQL, Pulsar, Redis

WHY WIRE?

• Impact: Join a market-proven company trusted by over 1,000 customers across diverse sectors.
• Growth: Be part of a dynamic team where your ideas will shape the future of secure communications.
• Culture: Work in an inclusive environment that values diversity, collaboration, and innovation
• Enjoy a yearly education budget of 1000 EUR to strengthen personal capabilities.
• With an Urban Sports Club subscription, stay balanced and mentally and physically healthy!
• Benefits: Enjoy competitive salary packages, performance bonuses, extensive professional development opportunities, and a supportive work-life balance with perks like flexible working arrangements and a vibrant office culture in Berlin.
• Work from a beautiful office in the heart of Berlin or choose a mix of working from anywhere vs. spending selected days together in our office to connect on a personal level
• Enjoy fresh breakfast in the office, daily fruits, snacks, free soft drinks, and the world's best Barista coffee machine.
• Wire is an equal opportunity employer and does not discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, or race.

CONTACT

If you’re an experienced Engineering Manager, we look forward to hearing from you!