Housekeeping Attendant - H+Hotel Ussllen Willingen - Willingen
(2017-08 - 2018-03)
Worked as a Housekeeping Attendant in a busy hotel – responsible for cleaning guest rooms, bathrooms, and public areas to the highest standards. Managed linen and laundry, inspected rooms for damages, and responded to guest requests promptly and professionally. Maintained a clean, safe, and welcoming environment – ensuring guest satisfaction.
- Cleaned guest rooms, bathrooms, and common areas – maintained high hygiene standards
- Managed linen and laundry – ensured clean linen was in good repair
- Restocked maids' closet supplies and amenities daily
- Ensured staff accommodation was kept clean and in good repair
- Checked rooms regularly for repairs and maintenance – recorded required maintenance
- Complied with safety regulations – maintained clean and orderly work areas
- Demonstrated attention to detail and reliability
- Communicated effectively with team members and supervisors
Kitchen Helper - H+Hotel Ussllen Willingen - Willingen
(2017-08 - 2018-03)
Worked as a Kitchen Helper in a busy restaurant – responsible for food preparation, washing and chopping vegetables, and assisting chefs with cooking and plating. Washed dishes, cleaned the kitchen, checked and stored deliveries, and maintained high hygiene standards. Worked quickly and reliably during service, supporting the team and ensuring smooth kitchen operations.
Shop Assistant - C&M Markt - Willingen
(2023-07 - 2023-07)
C&M Markt is a retail store offering a wide range of products including clothing, footwear, and children's toys. As a Sales Assistant, responsible for providing excellent customer service, maintaining the shop floor, and supporting daily store operations.
- Greeted customers warmly, identified their needs, and provided expert advice on clothing, shoes, and children's toys – helping them find the right size, style, and product
- Arranged and maintained attractive displays – ensuring clothes, shoes, and toys were neatly presented and easy for customers to find
- Received new deliveries, unpacked goods, checked for damages, labelled items with price tags, and replenished shelves – ensuring the shop was always well-stocked
- Operated the cash register, processed cash and card payments accurately, issued receipts, and handled returns and exchanges professionally
- Helped customers with clothing sizes, foot measurements for shoes, and explained product features (e.g., materials, washing instructions, age-appropriate toys)
- Kept the sales floor, fitting rooms, and storage areas clean, tidy, and organised – following health and safety guidelines
- Created seasonal and promotional window displays – attracting customers and highlighting special offers
- Monitored stock levels, reported low stock to management, and assisted with regular inventory counts
- Worked closely with colleagues to achieve daily sales targets and ensure a positive shopping experience for all customers
Security Guard Officer - Willingen Hessen - Willingen Hessen
(2018-07 - 2018-07)
- Conducted regular patrols to monitor and ensure the safety and security of premises in Willingen Hessen
- Implemented access control procedures to manage entry and exit of personnel and visitors effectively
- Responded swiftly to alarms and emergency situations, coordinating with local law enforcement when necessary
- Monitored surveillance equipment and reported any suspicious activities or security breaches promptly
- Maintained vigilant surveillance of premises to prevent theft, vandalism, and unauthorized access, ensuring a secure environment for staff and visitors
- Performed regular checks on fire safety equipment and emergency exits, adhering to health and safety regulations to mitigate risks
- Collaborated with team members to develop and implement security protocols, enhancing the overall safety measures within the facility
Service Staff - Restaurants and Event Gastronomy
(2018-09 - 2021-09)
- Delivered friendly and professional service – created memorable dining experiences
- Took food and beverage orders – served meals and drinks with timely and accurate delivery
- Maintained strong knowledge of menus, daily specials, and promotions – upsold confidently
- Handled POS transactions and cash management – processed payments accurately
- Maintained cleanliness of dining areas and service stations – followed hygiene and safety standards
- Collaborated with kitchen and team members – ensured seamless service and guest satisfaction
- Demonstrated reliability, teamwork, and a positive attitude
Family Caregiver – Elderly Care at Home - Family Care
Provided daily personal care for grandfather for many years.
- Provided daily personal care for my grandfather – showering, dressing, grooming, and toileting
- Assisted with mobility – transferring, walking support, and fall prevention
- Prepared and served meals – accommodated dietary needs and assisted with feeding
- Administered medication reminders – followed health and safety protocols
- Provided companionship – listened, talked, and ensured emotional wellbeing
- Maintained a clean, safe, and comfortable living environment
- Observed and reported changes in health and wellbeing
- Learned patience, empathy, and respect through hands-on experience
