Ali Masri

I am applying to express my strong interest in this position at bebee, as advertised. With over 15 years of professional experience in bank operations, account management, and exceptional customer service.

• Successfully managing a diverse portfolio of customer accounts, offering tailored financial solutions and exceeding customer expectations.
• Expertly guiding customers on various financial products, such as personal loans, car loans, housing loans, and debit/credit cards.
• Ensuring regulatory compliance through meticulous auditing and validation of opened accounts, contributing to account security and adherence.
• Demonstrating excellence in cash and check operations, Swift transactions, and other banking processes, with a strong focus on accuracy and efficiency.

AML ONLINE COURSE

BANKING ETHICS

CK PERSONAL EFFIECIENCY

INFORMATION SECURITY AWARNESS

DIGITAL TRANSFORMATION: FUNCTIONALITIES & SERVICES

THE MAGNE TELLERS

STRETCH DIMENSION SELLING

LEBANESE FINANCIAL REGULATIONS

SECRETS TO WOWING CUSTOMERS & SERVICE EXCELLENCE

CRM - CUSTOMER RELATIONSHIP MANAGEMENT

PRODUCT KNOWLEDGE

SALES ADVANTAGE

FIELD MEETINGS

2011

WESTERN UNION TRAINING SESSIONS

EFFECTIVE TELEPHONE SKILLS WORKSHOP