Team Leader – Warehouse & Logistics Operations at Ila Solution GmbH (Client: Zara/Inditex) (2023-12 – Present)
- Lead daily warehouse operations for a team of up to 20 employees, coordinating workflows, priorities, productivity targets, and order fulfillment
- Monitor operational KPIs, identify performance gaps and process bottlenecks, and implement workflow improvements that contributed to a 35% increase in operational productivity
- Analyze operational performance and workload patterns to support workforce planning, resource allocation, and daily operational decisions
- Identify process improvement opportunities and implement practical changes to improve workflow efficiency and operational performance
- Prepare weekly workforce plans and reallocate resources in response to changing workloads and operational priorities
- Resolve operational issues in real time and coordinate with management and Zara/Inditex representatives to align priorities and implement solutions
- Support the implementation of SOPs and digital workflows, including onboarding and training employees to ensure consistent process execution
Student Assistant, Chair of Marketing Management at University of Münster (2024-10 – 2026-02)
- Supported data-driven research projects through dataset preparation, documentation, and quantitative analysis
- Built, cleaned, and maintained datasets to support quantitative research and statistical analysis
- Prepared presentation materials, teaching documents, and course-related administrative records
Internal Accountant at Saadullahoglu Gida Ticaret Limited Sirketi (2020-08 – 2021-02)
- Managed accounts, payroll records, reconciliations, and financial documentation to ensure accurate reporting
- Reviewed and organized financial records to ensure accuracy, compliance, and completeness
- Digitised financial documentation and introduced a structured tracking system that improved reporting transparency and data accuracy
- Prepared financial reports to support budgeting and internal decision-making
Digital Strategy Marketing Intern at Saadullahoglu Gida Ticaret Limited Sirketi (2019-07 – 2019-09)
- Conducted market and competitor analyses to support pricing and positioning decisions
- Analyzed customer behavior and digital platform performance to identify opportunities for growth and improved customer engagement
- Supported regional digital channel expansion and identified opportunities for product development based on market trends
