Amen Allah Khnisi

Detail-oriented and ambitious Junior Software Developer with hands-on experience in building scalable web applications using C#, .NET Core, ASP.NET MVC, and Entity Framework. Adept in Python-based development with Django and Flask, and well-versed in object-oriented programming principles. Certified in AWS Cloud Architecture and DevOps from IBM and AWS, with a practical understanding of CI/CD pipelines, containerization (Docker, Kubernetes), and agile workflows.

Known for writing clean, maintainable code and collaborating effectively within cross-functional teams. Actively seeking a growth-oriented role in a forward-thinking company to further advance in the .NET ecosystem and cloud-native development.

Technical Support – Government Contact Center, Ministry of Interior

Doha, Qatar | 01/2021 – Present

Delivered technical support for a critical government application, ensuring compliance with data protection policies and service standards.

Implemented data validation protocols, achieving a 100% reduction in data breaches and improving customer trust scores by 40%.

Created and maintained instructional resources for new hires, streamlining the onboarding process and ensuring consistency.

Supported system troubleshooting, user account management, and escalated complex issues to appropriate teams for resolution.

Education

Bachelor of Science in Computer Science

Higher Institute of Computer Science, Mahdi, Tunisia | July 2018

Certifications

Microsoft Full-Stack Developer

AWS Cloud Solutions Architect

DevOps on AWS

IBM DevOps and Software Engineering