Andrea Yumar

Passionate about hospitality and specialized in customer service to create memorable gastronomic experiences. My background has strengthened my ability to exceed expectations and establish genuine connections. I eagerly seek to join a team dedicated to gastronomic excellence, where I can continue to develop my passion and provide exceptional service. Delighted to make each visit an unforgettable moment!

HOSTESS & SERVER 

D'tapas 26 l Tenerife, Spain

12/2018 - 02/2020 

• Greeted and seated guests, ensuring a positive first impression and exceptional customer service. 
• Effectively communicated with kitchen staff to ensure accurate and timely delivery of orders. 
• Attentively addressed customer inquiries and resolved issues to enhance the overall dining experience. 
• Collaborated with colleagues to maintain a smoothly functioning and welcoming dining environment. 

WORKING STUDENT- RETAIL ASSISTANT 

Pull & Bear (Inditex S.A) l Barcelona, Spain 

01/2021-07/2021 

• Engaged with customers, offering product information, recommendations, and ensuring customer satisfaction. 
• Assisted with visual merchandising and store displays.
• Handled cash transactions, operated the point-of-sale system, and balanced the register. 
• Participated in inventory management and restocking.

RECEPTIONIST

Hannu Parkkinen Physiotherapy Center l Tenerife, Spain

06/2018 - 10/2018 

• Welcomed visitors and clients, providing a professional and friendly front desk experience. 
• Managed phone calls, redirected inquiries, and handled messages efficiently. 
• Assisted with scheduling appointments and managing meeting room reservations.
• Performed administrative tasks, such as data entry, filing, and organizing office supplies.

B.A IN ENGLISH STUDIES 

(2019-2023) University of La Laguna

UPPER EDUCATION IN APPLIED SCIENCE

(2016-2018) IES San Benito